Privacy Policy
Hiphen SAS (“Hiphen”, “we”, “us”) is committed to protecting your personal data. This policy explains what data we collect through this website, why, and your rights under the EU General Data Protection Regulation (GDPR).
1. Data controller
Hiphen SAS — 120 rue Jean Dausset, 84140 Avignon, France — RCS Avignon, SIREN 807 603 618.
Data protection contact: contact@hiphen-plant.com.
2. What data we collect and why
| Purpose | Data collected | Legal basis (GDPR Art. 6) | Retention |
|---|---|---|---|
| Contact form (respond to your request) | First/last name, email, company, role, message, IP, date | Legitimate interest / pre-contractual steps | [e.g. 24 months after last contact] |
| Demo request | First/last name, email, company, message | Pre-contractual steps / legitimate interest | [e.g. 24 months] |
| Newsletter (marketing emails) | Consent | Until you unsubscribe | |
| Meeting booking (Calendly) | Name, email, scheduling data | Consent / pre-contractual | Managed by Calendly + [retention] |
| Audience measurement / site operation | Technical logs, cookie data (see Cookie Policy) | Consent (non-essential) / legitimate interest (essential) | [e.g. 13 months for analytics] |
We do not knowingly collect data from minors, and we do not sell your personal data.
3. Recipients and processors
Your data may be processed by trusted service providers acting on our instructions (“processors”), including:
- GetResponse — newsletter / email marketing ([data location & safeguards]);
- Calendly — meeting scheduling;
- O2 Switch — website hosting;
- Google Analytics (GA4) — audience measurement.
Some providers may process data outside the EU/EEA. Where this is the case, appropriate safeguards (e.g. EU Standard Contractual Clauses) are in place. [Confirm per provider.]
4. International transfers
Where personal data is transferred outside the EU/EEA, we ensure an adequate level of protection through appropriate legal mechanisms. Details available on request.
5. Your rights
Under the GDPR, you have the right to: access, rectification, erasure, restriction, objection, data portability, and to withdraw consent at any time (without affecting prior processing). You also have the right to lodge a complaint with the French supervisory authority, the CNIL (www.cnil.fr).
To exercise your rights, contact: contact@hiphen-plant.com. We may ask you to verify your identity.
6. Cookies
Our use of cookies and similar technologies is described in our Cookie Policy. Non-essential cookies are only set with your consent.
7. Data security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration. Form submissions are protected by anti-spam measures and stored securely.
8. Changes to this policy
We may update this policy to reflect legal or operational changes. The current version is the one published here, dated above.
9. Contact
Questions about this policy or your data: contact@hiphen-plant.com — Hiphen SAS, 120 rue Jean Dausset, 84140 Avignon, France.